If your account has passed the real name verification, you can submit the withdrawal request at any time, and the withdrawal application review will be processed on the working day. After the successful review, it will be guaranteed to transfer into account within 24 hours of the working day.
Please log-in to the MyZFX User Center and click on the withdrawal. Follow the instructions on the web page to submit a withdrawal request and confirm the withdrawal.
※ Friendly warning: The withdrawal calculation of the remaining balance is: cash for available withdrawal = Equality – credit – 2 x used margin.
In order to avoid delays in client withdrawals, please confirm whether you have submitted the relevant real-name verification documents (ID card, bank card certificate). In addition, for the first withdrawal, the customer service will call the client to verify their identity.
How can I make sure that my funds will be protected?
Which currency is used in your platform?
Answer: The settlement currency of accounts is the US Dollar. All deposits exchanged according to the market exchange rate. The exchange rate is fair and transparent. We will not charge any fees.
The minimum lot of each trading order.
Can I change the leverage by myself?
What should I do if I forget my user center account password?
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