I opened an account with STARTRADER in good faith and traded using standard strategies within their stated rules. After making some profits, I suddenly received a notification that my account was flagged for "arbitrage and scalping" – with no clear evidence, no specific trade information, and no prior warning.
Despite multiple requests for clarification, STARTRADER refused to provide:
Any details on which trades violated their terms
The specific rule clauses I allegedly broke
A complete trade history or documentation of any investigation
Instead, they simply revoked all profits and permanently closed my account, claiming “this is our final decision.” I was not participating in any bonus promotions and was never told I was doing anything wrong until after my profits were removed.
This behavior lacks transparency, fairness, and professionalism. I cannot recommend STARTRADER to any serious trader who expects basic due process and accountability.
I have since filed a formal complaint with the SVG Financial Services Authority.
尽管多次要求澄清,STARTRAGER拒绝提供:
有关哪些交易违反其条款的任何详细信息
据称我违反的具体规则条款
完整的贸易历史或任何调查的文件
相反,他们只是撤销了所有利润并永久关闭了我的账户,声称“这是我们的最终决定”。我没有参加任何奖金促销活动,并且直到我的利润被删除之前,我才被告知我做错了什么。
这种行为缺乏透明度、公平性和专业性。我不能向任何期望基本正当程序和问责制的严肃交易员推荐STARTRAGER。
此后,我已向圣文森特金融服务管理局提出正式投诉。
Despite multiple requests for clarification, STARTRADER refused to provide:
Any details on which trades violated their terms
The specific rule clauses I allegedly broke
A complete trade history or documentation of any investigation
Instead, they simply revoked all profits and permanently closed my account, claiming “this is our final decision.” I was not participating in any bonus promotions and was never told I was doing anything wrong until after my profits were removed.
This behavior lacks transparency, fairness, and professionalism. I cannot recommend STARTRADER to any serious trader who expects basic due process and accountability.
I have since filed a formal complaint with the SVG Financial Services Authority.