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Trustpilot用户2025-08-12 15:13:35
我在Star Trader工作了一年多，账户9040218。在这段时间里，我交易活跃--我赚了钱，我赔钱，我甚至把我的账户完全清空，然后再次重新存入大量资金以继续交易。

在这段时间里，我从未遇到过任何问题。我一直以同样的方式进行交易-小额固定TP和SL（15美元），关闭交易并重新打开新交易，无论它们是盈利还是亏损。

现在，最近盈利后，我的账户突然被封了。存款和提款被禁用。没有电话，没有证据，没有解释--只是我的客户经理对“操纵交易”的毫无根据的指控。

当我和他说话时，他显然拒绝处理我的退出。然后我给风险、交易和支持团队发了电子邮件-已经两周多了，没有任何人回复。每个人都在我的电子邮件上复制，但没有人敢回复。

当我赔钱存更多钱时，这个所谓的风险团队在哪里？
当我的帐户多次被删除时，哪里有问题？
为什么我输了没问题，但赢了的那一刻资金就被封锁了？

即使是典型的B图书经纪人也至少会打电话与客户讨论。在这里，Star Trader保持沉默，躲在借口后面。

这是对盈利客户的明显歧视，也是经纪公司运营的不专业方式。如果他们无法处理一个盈利账户，他们应该公开声明他们只想要亏损的交易者。

我的建议--远离Star Trader。当你输了时，他们很快就会拿走你的钱，但当你赢了时，他们会阻止你并拒绝付款。
原文:
I have been with Star Trader for over 1 year on account 9040218. In this time, I have traded actively — I have made money, I have lost money, I have even had my account completely wiped out and then re-deposited large amounts again to keep trading.

Throughout this period, I have never faced a single issue. I have always traded the same way — small fixed TP and SL ($15), closing trades and re-opening new ones whether they are in profit or loss.

Now, suddenly, after making profits recently, my account is blocked. Deposits and withdrawals are disabled. No calls, no evidence, no explanation — just a baseless accusation from my account manager about “manipulative trades.”

When I spoke to him, he clearly refused to process my withdrawal. I then emailed Risk, Trading, and Support teams — it’s been over 2 weeks, and not a single reply from anyone. Everyone is copied on my emails, but no one dares to respond.

Where was this so-called risk team when I was losing money and depositing more?
Where was the concern when my account was wiped out multiple times?
Why is there no problem when I lose, but the moment I win, the funds are blocked?

Even a typical B-book broker will at least call and discuss with a client. Here, Star Trader is silent and hiding behind excuses.

This is clear discrimination against profitable clients and an unprofessional way to operate a brokerage. If they can’t handle one profitable account, they should openly declare that they only want losing traders.

My advice — stay far away from Star Trader. They are quick to take your money when you lose, but when you win, they will block you and refuse to pay.
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