交易商排行
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- 监管中axi15-20年 | 澳大利亚监管 | 英国监管 | 新西兰监管84.90
- 监管中GoldenGroup高地集团澳大利亚| 5-10年85.87
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- 监管中IC Markets10-15年 | 澳大利亚监管 | 塞浦路斯监管91.06
- 监管中markets4you毛里求斯监管| 零售外汇牌照| 主标MT4| 全球展业|74.61
- 监管中CPT Markets Limited5-10年 | 英国监管 | 伯利兹监管91.21
2026年3月9日，我存入8，680美元，单交易时段内损失了8，435.50美元。在我的案例中，问题不仅仅是市场损失，而是产品如何呈现以及平台在该会议期间如何运作
该仪器标有“布伦特石油-英国石油现货”。在执行时，我没有看到任何明确的迹象表明这是一份高杠杆差价合约（差价合约）。没有明确披露大约200：1的杠杆率、真正的名义风险敞口或可能发生损失的速度。根据屏幕上显示的内容，我理解这是现货型工具，而不是杠杆衍生品。
此外，我还遇到了该平台严重的可用性问题。进行交易后，系统显示没有未平仓头寸，而实时头寸实际上是活跃的。关闭头寸的选项在主界面上不可见，需要多个不明显的步骤，并且没有明确指示需要采取进一步行动。我已经在视频记录中记录了这种行为，包括关闭功能如何不可见，除非用户执行界面未传达的其他操作。
交易时段本身非常短暂（包括持续时间不到两分钟的头寸），这使得清晰地查看和访问“平仓”等控制的能力至关重要。根据我的记录经验，这并不简单。
我还记录了几笔存款是在经纪商在保证金活动期间自动发送电子邮件要求额外资金后不久进行的，时间戳显示这些通信和存款之间的直接顺序。在引发争议之前，我试图直接与公司解决问题，包括与涉及产品的代表进行讨论。然而，我没有收到针对所提出的具体问题的实质性回应，收到的回复主要是标准的或基于模板的。
上述所有内容都得到了有记录的证据的支持。
我分享这一点是为了让其他人花时间充分了解产品如何在平台上呈现、杠杆工具如何运作以及在存入资金之前的实时交易条件下界面的行为。尽管我与公司产品经理Taher先生取得了联系，但他们阻止解决平台问题和赔偿
这篇评论反映了我的个人经历，并得到了证据的支持。我愿意根据要求向相关部门提供证明材料。
On 9 March 2026, I deposited USD 8,680 and lost USD 8,435.50 within a single trading session. The issue in my case is not simply market loss, but how the product was presented and how the platform functioned during that session
The instrument was labelled “Brent Oil – UK Oil Spot”. At the point of execution, I did not see any clear indication that this was a highly leveraged Contract for Difference (CFD). There was no clear disclosure of the approximate 200:1 leverage, the true notional exposure, or the speed at which losses could occur. Based on what was shown on the screen, I understood this to be a spot-type instrument rather than a leveraged derivative.
In addition, I experienced serious usability issues with the platform. After placing trades, the system indicated that there were no open positions, while a live position was in fact active. The option to close the position was not visible on the main interface and required multiple non-obvious steps, with no clear indication that further actions were needed. I have documented this behaviour in video recordings, including how the close function is not visible unless the user performs additional actions that are not communicated by the interface.
The trading session itself was extremely short (including a position that lasted under two minutes), which made the ability to clearly see and access controls such as “close position” critical. Based on my recorded experience, this was not straightforward.
I have also documented that several deposits were made shortly after automated emails from the broker requesting additional funds during margin events, with timestamps showing a direct sequence between those communications and the deposits.
This matter is currently under formal dispute with my bank under categories relating to misrepresentation and service not as described. Before initiating the dispute, I attempted to resolve the issue directly with the company, including discussions with a representative involved with the product. However, I did not receive a substantive response addressing the specific points raised, and the replies received were largely standard or template-based.
All of the above is supported by documented evidence.
I am sharing this so that others take the time to fully understand how products are presented on the platform, how leveraged instruments work, and how the interface behaves during live trading conditions before depositing funds. despite the fact I get in touch with the company product manager mr. Taher they prevent of solve the platform issues and compensation
This review reflects my personal experience and is supported by evidence. I am willing to provide supporting materials to relevant authorities upon request.