监管中
EightCap澳洲易汇
10-15年 | 澳大利亚监管 | 英国监管 | 巴哈马监管
EightCap 易汇总部于 2009 年成立于澳大利亚传统金融中心墨尔本市。 公司的管理团队由曾在投资银行里拥有超过 20 年外汇和金融领域丰富经验的精英组成。目前行业内的外汇公司总是不能带给交易者满意的服务。 没有严格的监管, 点差高, 划点严重是普遍的现象. 我们决心改变这些, 承诺坚持行业的透明性和职业道德。 提供给交易员一个公平, 透明, 诚信的交易环境, 彼此双赢!
Trustpilot用户2026-03-07 18:33:52
我对Eightcap的经历非常令人失望。

尽管我已经完全完成了所有KKC要求,包括提交地址证明和所有要求的文件,但我的交易利润仍被扣留了四个多月。

最初,他们的支持团队表示该问题与地址验证有关,但这是不正确的,因为我的文件已经提交并接受。后来,他们只是回应称他们的决定是“最终的”,没有提供任何明确的解释或证据。

现在我的客户门户访问也被阻止,并且显示“未经授权”错误,这意味着我甚至无法正确访问我的帐户。

在过去的四个月里,我多次联系他们的支持团队,但没有收到任何适当或透明的回复。

这种经历非常令人沮丧和不专业。我希望公司解决这个问题并尽快返还我的资金。

在此之前,我强烈建议交易员在与该经纪人打交道时要非常小心。
原文:
I had a very disappointing experience with Eightcap.

My trading profits have been withheld for more than four months, even though I have fully completed all KYC requirements, including submitting my Proof of Address and all requested documents.

Initially, their support team said the issue was related to address verification, which was incorrect because my documents were already submitted and accepted. Later, they simply responded saying their decision was “final”, without providing any clear explanation or evidence.

Now my client portal access is also blocked, and it shows an “Unauthorized” error, which means I cannot even access my account properly.

I have contacted their support team many times during the past four months, but I have not received any proper or transparent response.

This experience has been extremely frustrating and unprofessional. I hope the company resolves this issue and returns my funds as soon as possible.

Until then, I would strongly advise traders to be very careful when dealing with this broker.