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nteractive Brokers Group, LLC 是由董事长兼首席执行官Thomas Peterffy创建的。在过去的35年来,公司内部发展成为拥有超过48亿美元综合股本资产的主要证券公司之一。 IB在全球100多个市场中心进行经纪/交易和自营交易的操作。
Trustpilot用户2025-05-12 19:55:37
我刚刚通过电汇存入了3000美元,并于5月5日向他们发送了证明文件,我写信给他们的支持人员3次,我所知道的是,当我们收到它时,它就会进入您的账户,今天我搞得一团糟,我们没有收到它,请与您的银行联系。所以首先,从我发送它起的7天内,客户对信息的支持很糟糕,这是一笔美国银行电汇到他们的美国银行账户,所以这不是国际转账,所以不可能需要那么长时间来检查它。
其次,在文件中,它清楚地显示了转账ID号账户名称等。所以只是说没有得到它是一个如此模糊的回应,文件说你已经得到了,当你和人们辛苦赚来的钱在一起时,你需要更详细,所以总的来说,这是一次可怕的经历,我甚至不知道如何才能得到我的钱
原文:
I just deposited 3000 usd thru a wire transfer and sent them the document of proof on the 5th of may and i wrote to their support 3 times and all i gor is when we get it will go into your account well today i got a mess we didnt recieve it check with your bank . So firstly horrible customer support to info in the 7 days from when i send it and it was a an us bank wire to their us bank account so its not an international transfer so no way it takes that long to check it.
Secondly in document it clearly show the transfer id number account name etc. So just saying didnt get it is such a vague response the document says that you have gotten you need to be more detailed when messimg around with peoples hard earned money so overall a horrible experience and i dont even know how i am going to get my money