Worst broker of all I think. The issues here 1. Junior stocks and ISA for my daughter was inoperative without the level 2 data and she is not a professional to pay every month for it. 2. Bought stocks at higher price since the price was not updated - takes 20 minutes for live data. I was told to buy level 2 data. My daughter is not a professional who needs it, she wanted to invest and leave there for some time. 3. The customer interactions are useless here. 4. The positions are not closing when we close and they re-appear be in trade. CLosed few times but then they are showing in trade again. Useless website really. 5. Transfered this to AJBell and the transfer did not happen immediately. Had to chase up for more than two weeks.I created a ticket with IB which they addressed finally and had me approve the wire transfer. In short, a horrible website really and a bad expereince. I lost some money in using this. My daughter was disappointed that her savings came down since the positions did not close early.
1.我女儿的初级股票和ISA在没有2级数据的情况下无法正常运行,而且她不是每月为此付费的专业人士。
2.由于价格未更新,以更高的价格购买股票-实时数据需要20分钟。我被告知购买2级数据。我的女儿不是一个需要它的专业人士,她想投资并离开那里一段时间。
3.客户互动在这里毫无用处。
4.当我们关闭时,这些头寸并未关闭,并且它们重新出现在交易中。关闭了几次,但随后他们再次在交易中表现出来。网站确实没用。
5.将其转移到AJBell,但转移并没有立即发生。不得不追了两个多星期。我向IB开了一张罚单,他们最终解决了这个问题,并让我批准电汇。
简而言之,这是一个可怕的网站,也是一个糟糕的经历。我用这个输了一些钱。我女儿对她的积蓄减少感到失望,因为头寸没有提前平仓。
1. Junior stocks and ISA for my daughter was inoperative without the level 2 data and she is not a professional to pay every month for it.
2. Bought stocks at higher price since the price was not updated - takes 20 minutes for live data. I was told to buy level 2 data. My daughter is not a professional who needs it, she wanted to invest and leave there for some time.
3. The customer interactions are useless here.
4. The positions are not closing when we close and they re-appear be in trade. CLosed few times but then they are showing in trade again. Useless website really.
5. Transfered this to AJBell and the transfer did not happen immediately. Had to chase up for more than two weeks.I created a ticket with IB which they addressed finally and had me approve the wire transfer.
In short, a horrible website really and a bad expereince. I lost some money in using this. My daughter was disappointed that her savings came down since the positions did not close early.