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IC Markets

10-15年 | 澳大利亚监管 | 塞浦路斯监管

IC Markets是最著名的CFD合约经纪商之一，为活跃的日内交易者和剥头皮以及外汇市场新手提供交易解决方案。 IC Markets为其客户提供最先进的交易平台，低延迟连接和卓越的流动性。 IC Markets正在彻底改变在线外汇交易在线交易者现在能够获得以前只有投资银行和高净值个人可用的定价和流动性。

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Trustpilot用户2025-06-05 13:03:29

我在IC Markets Global的客户支持方面有着出色的体验。我遇到了一个问题，因为我的澳元银行对账单之前被标记为不足以提款。重新上传正确的文档后，我联系了支持部门，并立即与现场代理建立了联系。

该代表不仅优先考虑了我的文件，以便更快地获得批准，而且还实时更新我并澄清了为什么上一份文件有问题。他们甚至注意到我的声明已经获得批准，省去了我不必要的等待。当我询问为什么我的银行没有显示提款选项时，他们清楚地解释了澳元与美元货币错配，并指导我如何逐步解决这个问题。

我的每一个询问都得到了快速而有用的回复。在与金融交易经纪人打交道时，这种效率和专业性会产生巨大的影响。

我强烈推荐IC Markets，因为他们出色的客户服务和支持客户的承诺。再次感谢支持团队-继续出色的工作！

原文:

I had an excellent experience with IC Markets Global's customer support. I was facing an issue with my AUD bank statement being previously marked as insufficient for withdrawals. After re-uploading the correct document, I contacted support and was promptly connected with a live agent.

The representative not only prioritized my document for faster approval but also kept me updated in real-time and clarified why the previous document had issues. They even noticed that my statement was already approved, saving me unnecessary waiting. When I asked why my bank wasn’t showing under withdrawal options, they clearly explained the AUD vs. USD currency mismatch and guided me through how to resolve it step-by-step.

Every query I had was met with a fast and helpful response. This kind of efficiency and professionalism makes a huge difference when dealing with financial trading brokers.

I Highly recommend IC Markets for their stellar customer service and commitment to supporting their clients. Thanks again to the support team – keep up the great work!

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