I was recently looking to transfer funds from my bank in France to my U.S. account and was choosing between XE.com and OFX.com. I initially went with XE, especially since they offered a $30 welcome bonus for first-time users. However, my experience didn't go quite as expected.
While setting up the transfer with XE, I discovered that my French bank had a daily transfer limit. I contacted XE via chat to either adjust the transfer amount or allow me to send the full amount in parts. They responded that I could send funds over time and once the full amount was received, they’d initiate the transfer. I wasn’t happy with that approach since I wanted to test the service with a smaller amount first. I asked to cancel and restart with a lower amount instead. To their credit, cancellation was easy, but when I tried to restart a new transfer, I found that my $30 welcome bonus had been revoked.
When I contacted support, they claimed the bonus had been “used” in the canceled transaction, which wasn't accurate. That was disappointing and led me to check out OFX.com as an alternative.
I’m really glad I did.
OFX offered a better exchange rate than XE and even without the $30 bonus, I received more money in my U.S. account. The process was smooth from start to finish. They use the same payment channel (a German bank account) for European transfers as XE does, but the fees and rates were more favorable.
One highlight of OFX was the personal touch, they called me after I signed up to offer help and answer questions. The transfer process itself was clear and well-communicated via email at every stage. I initiated the transfer around 10:00 AM Eastern Time, and the funds were cleared in my U.S. account the very next day.
I was also able to set up rate alerts, so I’ll get notified when the exchange rate hits my preferred level for future transfers.
All in all, I’m very happy with OFX: excellent rates, no hidden fees, responsive customer service, and a user-friendly platform. While I was initially disappointed with the way XE handled things, I ended up getting a better deal and smoother experience with OFX. I’ll definitely continue using their service for future transfers
在使用XE设置转账时,我发现我的法国银行有每日转账限额。我通过聊天联系XE,调整转账金额或允许我分批发送全额。他们回答说,我可以随着时间的推移汇款,一旦收到全额,他们就会启动转账。我对这种方法不满意,因为我想先用较小的量测试该服务。我要求取消并以较低的金额重新启动。值得赞扬的是,取消很容易,但当我试图重新启动新的转账时,我发现我的30美元欢迎奖金已被取消。
当我联系支持人员时,他们声称奖金已在取消的交易中“使用”,这并不准确。这令人失望,并导致我查看OFX.com作为替代方案。
我真的很高兴我这么做了。
OFX提供的汇率比XE更好,即使没有30美元的奖金,我的美国账户中也收到了更多的钱。整个过程从头到尾都很顺利。他们使用与XE相同的支付渠道(德国银行账户)进行欧洲转账,但费用和费率更优惠。
OFX的一大亮点是个性化,在我注册后,他们打电话给我提供帮助和回答问题。转让过程本身是明确的,并通过电子邮件在每个阶段进行了良好的沟通。我在东部时间上午10点左右开始转账,第二天资金就在我的美国账户上结清了。
我还可以设置汇率警报,所以当汇率达到我未来转账的首选水平时,我会得到通知。虽然我最初对XE处理事情的方式感到失望,但我最终在OFX上获得了更好的交易和更流畅的体验。我一定会继续使用他们的服务进行未来的转会
While setting up the transfer with XE, I discovered that my French bank had a daily transfer limit. I contacted XE via chat to either adjust the transfer amount or allow me to send the full amount in parts. They responded that I could send funds over time and once the full amount was received, they’d initiate the transfer. I wasn’t happy with that approach since I wanted to test the service with a smaller amount first. I asked to cancel and restart with a lower amount instead. To their credit, cancellation was easy, but when I tried to restart a new transfer, I found that my $30 welcome bonus had been revoked.
When I contacted support, they claimed the bonus had been “used” in the canceled transaction, which wasn't accurate. That was disappointing and led me to check out OFX.com as an alternative.
I’m really glad I did.
OFX offered a better exchange rate than XE and even without the $30 bonus, I received more money in my U.S. account. The process was smooth from start to finish. They use the same payment channel (a German bank account) for European transfers as XE does, but the fees and rates were more favorable.
One highlight of OFX was the personal touch, they called me after I signed up to offer help and answer questions. The transfer process itself was clear and well-communicated via email at every stage. I initiated the transfer around 10:00 AM Eastern Time, and the funds were cleared in my U.S. account the very next day.
I was also able to set up rate alerts, so I’ll get notified when the exchange rate hits my preferred level for future transfers.
All in all, I’m very happy with OFX: excellent rates, no hidden fees, responsive customer service, and a user-friendly platform. While I was initially disappointed with the way XE handled things, I ended up getting a better deal and smoother experience with OFX. I’ll definitely continue using their service for future transfers