However, I do not accept the way this matter has been handled by redirecting me to Hantec Challenge. I would like to emphasize that Hantec Challenge is a service promoted and offered under the Hantec brand. Therefore, Hantec Markets cannot fully disclaim responsibility for the services and customer experience related to it.
Transferring all responsibility to another entity without offering any direct support creates unnecessary difficulties for customers and negatively impacts the credibility of Hantec Markets. I respectfully request that you take a more constructive approach by coordinating with the Hantec Challenge team to help resolve my issue, instead of simply refusing to assist.
感谢您发送编修。
然而,我不接受将我重定向到Hantec Challenge的处理方式。我想强调的是,Hantec Challenge是一项以Hantec品牌推广和提供的服务。因此,Hantec Markets不能完全否认对其相关服务和客户体验的责任。
在不提供任何直接支持的情况下将所有责任转移给另一个实体会给客户带来不必要的困难,并对Hantec Markets的可信度产生负面影响。我恭敬地请求您采取更具建设性的方法,与Hantec挑战团队协调,帮助解决我的问题,而不是简单地拒绝提供协助。
感谢您的关注。
真诚地,
Duong Dai
Thank you for your response.
However, I do not accept the way this matter has been handled by redirecting me to Hantec Challenge. I would like to emphasize that Hantec Challenge is a service promoted and offered under the Hantec brand. Therefore, Hantec Markets cannot fully disclaim responsibility for the services and customer experience related to it.
Transferring all responsibility to another entity without offering any direct support creates unnecessary difficulties for customers and negatively impacts the credibility of Hantec Markets. I respectfully request that you take a more constructive approach by coordinating with the Hantec Challenge team to help resolve my issue, instead of simply refusing to assist.
Thank you for your attention.
Sincerely,
Duong Dai