I have a withdrawal issue with justforex.
I deposited 110 USD via visa card and made a profit of around 12 dollars. I then withdrew 11.86 USD and also the 10 USD last week monday and was left with 101 usd in the account. I then attempted to make a withdrawal on Thursday and found that in my back office they removed the visa method of withdrawal and so my money is trapped there. I wrote to support who demanded screenshot and after sending them screenshot proof they stopped responding to my emails. According to their AML policy I can't withdraw using any other method but visa which I used to deposit, but since they closed that method my funds are trapped.
Sep 19, 2020 - 4 Stars Justforex is the best broker out there. Fast order execution, best support staff and great overall trading conditions.
The withdrawals are usually completed within 5 mins for me. Excellent support, especially facebook chat which is available even on weekends.
Jun 29, 2020 - 1 Star I processed 2 withdrawals on the 11th June 2020 with this broker. One visa(initial deposit) and the other EFT(profits).
To this day Ive not received my profits via EFT. I received my initial investment on the 13th. But profits never reflect in bank account.
All their team does is ask you to send bank statements many times and ru around in circles. You never receive your profits.
Engage in business with them at your own risk!! Look for a reliable broker instead. Trading with them is like trading on demo, only here you stand to lose real funds.
Stay Away Please!!!
Reply by JustForexcom submitted Jul 2, 2020 Dear SanelisoK! We process withdrawals within 1-2 hours. Then the time of crediting your withdrawal depends on the transaction method and your bank. We asked you to send bank statements, but unfortunately, you sent the wrong one. Please, send your bank statement with your name and transaction history from withdrawal date (11.06) up to actual date to Support Department (support@justforex.com) and we will do our best to solve your issue.
Best regards,
Julia O'Farrel, JustForex Customer Satisfaction Manager
Reply by JustForexcom submitted Sep 23, 2020 Dear SanelisoK! Thank you for the review. We hope that you will be pleased with our service for years to come!
Best regards,
Julia O'Farrel, Justforex Customer Satisfaction Manager
我用Visa卡存了110美元,赚了12美元左右。然后我取出了11.86美元,并在上周星期一取出了10美元,账户上只剩下101美元。然后,我在周四试图提款,发现在我的后台办公室,他们取消了签证取款方法,所以我的钱被困在那里。我写信给要求截图的支持者,在给他们发送了截图证明后,他们停止了对我的电子邮件的回复。根据他们的反洗钱政策,我不能使用任何其他方式取款,除了我过去经常存入的VISA,但自从他们关闭这种方式后,我的资金就被困住了。
2020年9月19日-4星JustForex是最好的经纪人。快速的订单执行,最好的支持人员和良好的整体交易条件。
对我来说,取款通常在5分钟内完成。出色的支持,特别是Facebook聊天,即使在周末也可以使用。
2020年6月29日-1 Star我在2020年6月11日与该经纪人处理了2笔取款。一个Visa(初始存款)和另一个EFT(利润)。
到今天为止,我还没有通过EFT收到我的利润。我在13号收到了我的第一笔投资。但利润从来不会反映在银行账户上。
他们的团队所做的就是让你多次发送银行对账单,然后转来转去。你永远收不到你的利润。
与他们做生意,风险自负!!取而代之的是寻找一个可靠的经纪人。与他们交易就像在Demo上交易,只是在这里你会损失真正的资金。
请远离!
JustForexcom于2020年7月2日提交的回复亲爱的SanelsoK!我们在1-2小时内处理提款。那么,贷记您取款的时间取决于交易方式和您的银行。我们要求您发送银行对帐单,但不幸的是,您发送错了。
致以最诚挚的问候,
JustForex客户满意度经理Julia O‘Farrel
JustForexcom于2020年9月23日提交的回复亲爱的SanelsoK!谢谢你的评论。我们希望您在今后的岁月里会对我们的服务感到满意!
致以最诚挚的问候,
JustForex客户满意度经理Julia O‘Farrel
I deposited 110 USD via visa card and made a profit of around 12 dollars. I then withdrew 11.86 USD and also the 10 USD last week monday and was left with 101 usd in the account. I then attempted to make a withdrawal on Thursday and found that in my back office they removed the visa method of withdrawal and so my money is trapped there. I wrote to support who demanded screenshot and after sending them screenshot proof they stopped responding to my emails. According to their AML policy I can't withdraw using any other method but visa which I used to deposit, but since they closed that method my funds are trapped.
Sep 19, 2020 - 4 Stars Justforex is the best broker out there. Fast order execution, best support staff and great overall trading conditions.
The withdrawals are usually completed within 5 mins for me. Excellent support, especially facebook chat which is available even on weekends.
Jun 29, 2020 - 1 Star I processed 2 withdrawals on the 11th June 2020 with this broker. One visa(initial deposit) and the other EFT(profits).
To this day Ive not received my profits via EFT. I received my initial investment on the 13th. But profits never reflect in bank account.
All their team does is ask you to send bank statements many times and ru around in circles. You never receive your profits.
Engage in business with them at your own risk!! Look for a reliable broker instead. Trading with them is like trading on demo, only here you stand to lose real funds.
Stay Away Please!!!
Reply by JustForexcom submitted Jul 2, 2020 Dear SanelisoK! We process withdrawals within 1-2 hours. Then the time of crediting your withdrawal depends on the transaction method and your bank. We asked you to send bank statements, but unfortunately, you sent the wrong one. Please, send your bank statement with your name and transaction history from withdrawal date (11.06) up to actual date to Support Department (support@justforex.com) and we will do our best to solve your issue.
Best regards,
Julia O'Farrel, JustForex Customer Satisfaction Manager
Reply by JustForexcom submitted Sep 23, 2020 Dear SanelisoK! Thank you for the review. We hope that you will be pleased with our service for years to come!
Best regards,
Julia O'Farrel, Justforex Customer Satisfaction Manager