The broker still hasn't returned the funds. Does not respond to e-mails. In the chat, the employee says the same thing, that we are dealing with your issue. The account has been blocked for more than 6 months. I wrote a complaint to the FSA. it has been considered for more than three months. I do not recommend this broker to anyone
Sep 26, 2022 - 1 Star I wrote a complaint to complaints@zfx.co.uk and complaints@zfx.com July 28. I also repeated the complaint on September 22. The broker did not respond.
Jul 13, 2022 - 1 Star I have been a client of this broker since the beginning of April 2022. Now the broker has blocked my trading account and is not refunding me. The account was verified and was active. I was able to trade for two weeks (05/01/2022-05/12/2022). No correspondence with the broker gives results. It lasts exactly two months. (account blocked since 05/12/2022) This broker is a SCAM. I can show a screenshot of my verified account and correspondence with the broker
Reply by ZFX Global submitted Aug 29, 2022 Hi there Maksym, we humbly apologise for the inconvenience caused and would like to thank you for highlighting this to us. Could we please have the detail below sent to complaints@zfx.com to assist us in our investigation. Thank you.
1. Account Number
FPA Review Moderation Team Note: This reviewer left an account number. It is not visible to the public, but is visible above the review while you are logged in to your representative account.
2022年9月26日-1星7月28日,我写了一封投诉电子邮件至Proctions@zfx.co.uk和Products@zfx.com。9月22日,我也重复了这一投诉。经纪人没有回应。
2022年7月13日-1月1日自2022年4月初以来,我一直是该经纪商的客户。现在经纪人已经封锁了我的交易账户,不给我退款。该帐户已验证并处于活动状态。我可以交易两周(2022年5月1日-2022年5月12日)。没有与经纪人的通信给出结果。它正好持续两个月。(账号自2022年5月12日起被封)这个经纪人是个骗局。我可以显示我的已验证帐户和与经纪人的通信的屏幕截图
ZFX Global于2022年8月29日提交的回复您好,我们对给您带来的不便表示歉意,并感谢您向我们强调这一点。请将以下详细信息发送到cans@zfx.com,以协助我们的调查。谢谢。
1.账号
FPA审核审核团队注意:此审核人员留下了帐号。它对公众不可见,但在您登录到您的代表帐户时在审阅上方可见。
Sep 26, 2022 - 1 Star I wrote a complaint to complaints@zfx.co.uk and complaints@zfx.com July 28. I also repeated the complaint on September 22. The broker did not respond.
Jul 13, 2022 - 1 Star I have been a client of this broker since the beginning of April 2022. Now the broker has blocked my trading account and is not refunding me. The account was verified and was active. I was able to trade for two weeks (05/01/2022-05/12/2022). No correspondence with the broker gives results. It lasts exactly two months. (account blocked since 05/12/2022) This broker is a SCAM. I can show a screenshot of my verified account and correspondence with the broker
Reply by ZFX Global submitted Aug 29, 2022 Hi there Maksym, we humbly apologise for the inconvenience caused and would like to thank you for highlighting this to us. Could we please have the detail below sent to complaints@zfx.com to assist us in our investigation. Thank you.
1. Account Number
FPA Review Moderation Team Note: This reviewer left an account number. It is not visible to the public, but is visible above the review while you are logged in to your representative account.