FX168点评旗舰店网罗全网交易商点评
1A7F0A7E-6023-4A8C-9C26-4DD5452D0C85@2x
AD82BA2D-2A6D-437A-AD61-57214DDF5685@2x维权找我FX168首页返回旧点评
监管中
XM
10-15年 | 澳大利亚监管 | 塞浦路斯监管 | 伯利兹监管
XM集团自2009年成立至今，服务超过3,500,000名和来自196个国家的客户。逐步发展成国际知名的投资公司，并跻身为行业领袖。超过2,400,000,000笔执行订单，每秒高达百分之99.35的成交率，无重复报价、无拒绝订单政策，保证为客户提供公平以及值得信赖的交易体验。
FX168点评>XM评论>评论内容>
Trustpilot用户2026-02-19 16:06:03
我对XM的经历非常失望。

2026年2月15日，我通过UPI（PhonePe）存入了9，499英镑。付款被标记为“已完成”，并且金额已成功从我的银行账户中扣除。然而，押金仍未存入我的交易账户。

现在已经两天多了，仍然没有适当的解决方案。

最大的问题是缺乏客户支持：

XM Global支持电子邮件没有适当回复。

XM India支持电子邮件没有回应。

没有来自实时聊天支持的明确帮助。

在Trustpilot上，他们公开回复询问详细信息，但我在之前的评论中已经提供了所有付款信息。

即使在“查找审查员”部分再次提交完整详细信息后，也没有真正的调查或解决方案。

他们公开回应以维护形象，但在这个问题上没有实际帮助。

我提供了交易ID，帐户详细信息，甚至提供了UTR号码和银行对账单副本。仍然没有解决方案。

9,499不是一个小数目。金融公司的这种拖延和沟通不畅是不可接受的。

在我的问题得到妥善解决之前，我建议其他人在向XM存钱之前要非常小心。在将您的资金托付给他们之前，请确保他们的支持系统真正有效。

到目前为止非常令人失望的经历。

- 海曼特·库马尔
原文:
I am extremely disappointed with my experience with XM.

On 15 February 2026, I deposited ₹9,499 via UPI (PhonePe). The payment was marked as “Completed” and the amount was successfully debited from my bank account. However, the deposit has still not been credited to my trading account.

It has now been more than two days, and there is still no proper resolution.

The biggest issue is the lack of customer support:

No proper reply from XM Global support email.

No response from XM India support email.

No clear help from live chat support.

On Trustpilot, they replied publicly asking for details, but I had already provided all payment information in my previous review.

Even after submitting full details again in the “Find Reviewer” section, there has been no real investigation or solution.

They respond publicly to maintain image, but there is no actual help regarding the issue.

I have provided transaction ID, account details, and even offered to share UTR number and bank statement copy. Still, no resolution.

₹9,499 is not a small amount. This delay and poor communication from a financial company is unacceptable.

Until my issue is properly resolved, I advise others to be very careful before depositing money with XM. Make sure their support system actually works before trusting them with your funds.

Very disappointing experience so far.

– Hemant Kumar
更多评论

交易商排行