监管中
疑似套牌
e投睿eToro
2-5年 | 监管牌照存疑 | 展业区域存疑 | 高级风险隐患
e投睿eToro在2007年于以色列成立,是全球领先社交投资网络,也是全球最早实现复制跟单技术的金融科技公司之一。截止到2019年1月,e投睿全球用户达到1000多万,覆盖140多个国家和地区。2015年,e投睿取得多项重大发展,包括获得中国平安、俄罗斯联邦储蓄银行和德国商业银行等共计约4.2亿元人民币的风险投资,并与之达成战略合作协议;2018年4月17日,与中国民生金融控股有限公司签订战略合作协议,在e投睿E轮1亿美元融资中领投5000万美元。
风险提醒

经查证,该交易商当前暂无有效监管,请注意风险!

Trustpilot用户2025-09-10 16:25:08
编辑:几天后,客户服务联系了我,立即解决了问题,有点慢,但现在一切都按预期进行。

几天来,我一直面临同样的提款错误(“此时无法付款”)。尽管有足够的余额、经过验证的帐户并尝试了不同的方法,但错误仍然不断重复。

我在eToro支持下打开了多张门票,提供了屏幕截图,并遵循了他们的所有通用故障排除步骤。不幸的是,经过4天的多次跟进,我没有收到适当的解决方案--只有自动回复,但没有解决根本原因。

作为客户,我觉得这是不可接受的。及时获得资金和清晰的沟通至关重要,但在我的案例中两者都缺失。我敦促eToro升级这个问题并提供真正的支持,而不是在不解决问题的情况下关闭门票。
原文:
Edit : the client service got a hold of me after a few days and solved the issue right away, a little slow but now everything works as expected.

I have been facing the same withdrawal error (“Payment could not be made at this time”) for several days now. Despite having sufficient balance, a verified account, and trying different methods, the error keeps repeating.

I opened multiple tickets with eToro support, provided screenshots, and followed all their generic troubleshooting steps. Unfortunately, after 4 days and several follow-ups, I have not received a proper resolution – only automated replies that do not address the root cause.

As a customer, I find this unacceptable. Timely access to funds and clear communication are essential, yet both are missing in my case. I urge eToro to escalate this issue and provide real support instead of closing tickets without solving the problem.