I’m writing this to warn others: be very careful if you’re thinking of trading with Spreadex.
After making a profit of close to £90,000, my account was suddenly suspended — right at the moment I was about to close my position and take my profit. Since then, I’ve asked repeatedly for a clear reason, but they haven’t given me one.
It turns out their contract includes vague discretionary terms that basically allow them to suspend your account whenever they choose, without any explanation. In my case, it feels like they used that to stop me from taking my profit.
I’ve now reported this to the regulators for investigation. And if anyone from Spreadex wants to challenge what I’m saying, I’m happy to make the evidence public.
This has been incredibly frustrating and disappointing — I wouldn’t want anyone else to go through the same experience.
在获利近90,000英镑后,我的账户突然被暂停--就在我准备平仓并获利的那一刻。从那时起,我多次询问明确的原因,但他们没有给我一个。
事实证明,他们的合同包含模糊的自由裁量条款,基本上允许他们随时选择暂停您的帐户,而无需任何解释。就我而言,感觉他们利用这一点来阻止我拿走利润。
我现在已将此事报告监管机构调查。如果Spreadex的任何人想要质疑我所说的话,我很乐意公开证据。
这令人难以置信地沮丧和失望--我不希望其他人经历同样的经历。
After making a profit of close to £90,000, my account was suddenly suspended — right at the moment I was about to close my position and take my profit. Since then, I’ve asked repeatedly for a clear reason, but they haven’t given me one.
It turns out their contract includes vague discretionary terms that basically allow them to suspend your account whenever they choose, without any explanation. In my case, it feels like they used that to stop me from taking my profit.
I’ve now reported this to the regulators for investigation. And if anyone from Spreadex wants to challenge what I’m saying, I’m happy to make the evidence public.
This has been incredibly frustrating and disappointing — I wouldn’t want anyone else to go through the same experience.